Seniors Online logo

Alert: Misleading websites and the Victorian Seniors Card

Be aware of websites that charge a fee to apply for a Victorian Seniors Card. These websites are misleading. It’s free to get a Victorian Seniors Card. Always visit Seniors Online to apply for or manage your card.

04/02/25
Laptop with red triangle exclamation mark

The Victorian Seniors Card is free. Always visit Seniors Online to apply for or manage your Victorian Seniors Card.

From time to time, private companies seeking to profit from older Victorians set up misleading websites that charge people a fee to apply for a Victorian Seniors Card.

These websites advertise using key words so they appear at the top of search engine searches. They gather your details and enter them into the Seniors Online forms and charge you a fee to do so. These companies are not affiliated with the Victorian Seniors Card program in any way. There is also a risk these companies may use your personal information for future scams.

The Victorian Seniors Card is free

There are no fees to apply for a Victorian Seniors Card.

If your friends or family are due to apply for their Seniors Card, tell them to apply via the official online form on Seniors Online.

If you have lost your card, it’s free to get a replacement card on Seniors Online.

To apply for or manage your Seniors Card, go to www.seniorsonline.vic.gov.au/seniors-cardExternal Link .

Be aware of misleading websites that charge a fee to apply for a Victorian Seniors Card.

You don’t need to provide any bank or credit card details to apply for a Victorian Seniors Card.

If you have paid for a Victorian Seniors Card and provided any form of identification or financial details, you may be at risk of future scams. You can:

Be scam savvy

Scams take many forms and can be hard to spot. New scams pop up all the time and can affect anyone.

ScamwatchExternal Link , led by the National Anti-Scam Centre, encourages all Australians to:

  • Stop: don’t give money or your information to anyone if you’re unsure
  • Check: ask yourself if the message, call or website link is fake
  • Protect yourself: act quickly if something feels wrong.

Reviewed 23 February 2025